Products and General Enquiries
Yes. Our range has been developed to cater to dry, oily and combination skin types.
Definitely! We believe, and studies have shown, that skincare formulations derived from natural ingredients are an effective source of bettering your overall skin health.
Our current range has been formulated as a system to fight the signs of ageing. There isn't a quick fix to turn back the clock, however a consistent routine (cleanse, moisturise, exfoliate, SPF) is the best approach for prolonging signs of ageing in your skin.
Our products are manufactured in Australia, predominantly using ingredients that have been grown and harvested from Australia's resilient landscape.
Of course! Generally, it is preferable to avoid irritating harsh ingredients as much as possible if you have sensitive skin. Luckily for you, Othr Half formulations consist of natural ingredients that are effective but are less likely to cause irritation.
With that being said, we still recommend patch testing before use to see how your skin reacts. If you have any issues, please contact us to let us know.
We recommend the following routine:
Cleanse twice daily (AM and PM)
Exfoliate 2-3 times per week (be careful not to over-exfoliate as this may cause unwanted irritation)
Moisturise twice daily (AM and PM)
Without a doubt, sun damage is the biggest contributor to accelerated ageing, so using sunscreen every day is particularly important in Australia.
Whilst Othr Half doesn't have an SPF product available yet, we still recommend using an SPF50+ after you apply Gatekeeper in the mornings.
Subscription Plans
We currently offer a 2 month and 3 month subscription plan on our Baseline pack.
We recommend the 2 month plan to our customers, as this is in line with the recommended usage of each product.
The account you provided at the time of your first purchase with us will be charged on the same date of the month, according to your 2 month or 3 month plan.
You will receive a notification from us in the lead up to the charge, as well as a notification if the charge has failed or couldn't be processed.
We provide you with full control of your subscription plan. To cancel or amend your current plan, please refer to your subscription plan link, sent to your provided email address post-purchase.
To request an updated link to access your profile, please email hello@othrhalf.com so we can issue this for you.
Shipping
We offer free domestic shipping on orders over $100.
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping rates for Australian residents:
Orders Under $100
Standard (2 to 8 business days) - $5.00
Express (1 to 4 business days) - $10.00
Orders Over $100
Standard (2 to 8 business days) - FREE
Express (1 to 4 business days) - $5.00
*All prices listed above are in AUD.
We offer standard international shipping to select countries.
We ship international orders using the Australia Post International service. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please contact us directly if your destination is not available at checkout
Our international shipping rates are as follows:
New Zealand
Standard - $15.00
UK and Ireland
Standard - $32.00
United States and Canada
Standard - $25.00
*All prices listed above are in AUD.
Returns and Refunds
We're confident that Othr Half products will allow your skin to be better than ever. If you're unhappy with Othr Half products, we will gladly offer a 14-Day Money Back Guarantee.
You can read our returns policy here
If your order is missing an item or contains a damaged product please contact us hello@othrhalf.com. Please have your order number available and we will attempt to resolve any issues.
Payment Options
Visa, Mastercard, Amex, ShopPay, Google Pay, Apple Pay, and Paypal are all accepted payment methods on our store.